Wednesday, August 27, 2008

A Letter to the Westin Hilton Head Resort & Spa

Dear Westin Hilton Head Resort & Spa,

Thank you for hosting hubs, LO and I as we spent our very first family vacation together in Hilton Head. We were very pleased that Priceline was able to step in for us to prevent us from paying an overpriced $189 per night for the luxury of staying at your establishment. Frankly, we're not sure our $64 per night was money well spent.

My darling hubs is quite a strong and capable man. If he wanted to borrow one of your luggage rack thingies to unload our luggage, you should have allowed it. Instead, you sent a very-not-needed bellman along with the luggage thingy who insisted on helping with our stuff, even though hubs had everything well under control. When I had the joy of following your bellman up to our room with LO while hubs moved the car (no valet parking, thankyouverymuch), you sure did take your time. Couldn't you tell LO was waaaaay past due for her afternoon nap? I just didn't have the time to stand by while you made small talk with your co-workers. Seriously. Oh, and the fact that you counted the tip hubs handed you before you walked out the room? Tacky.

While I know you were super excited to have us staying with you, the added luxuries were not necessary. Charging us for the sodas and bottled water we removed from the mini-bar so we could refrigerate LO's milk while waiting for your people to bring us the mini-fridge we requested? Not cool. Although it was quite interesting how the mini-bar was apparently all technology-driven somehow since we took the stuff out, put LO's milk in, then put the stuff back in exactly where it was. And magically you knew all about it, even though we never once allowed your staff in our room. Slick. That other luxury? Standing in my own filth as I took a shower? It was over the top. Really, we're those normal, grounded kind of folks who enjoy shower drains that, well, drain.

Now we certainly loved the fact that you removed those insane mini-bar charges after hubs stopped by your front desk and chatted with your manager. What we really didn't appreciate was the unexpected $14 per night "resort fee" we were charged. Especially since I called your hotel after Priceline booked us with you specifically to make sure there wouldn't be any "hidden charges" such as this. And of course I was told there wouldn't be. What really got us was the little card you enclosed in our check-in packet that explained this resort fee, and how it included "complimentary self-parking" and "complimentary" housekeeping-type services (which I was thinking most hotels typically provide for their guests). For your future reference, Webster defines complimentary as "given or supplied free of charge." The fact that we paid for the luxury of parking our own car and housekeeping-type services (which we didn't once use), but yet it was complimentary, but yet we paid $14 a night for it, although it was free, well, we really appreciate that, too.



Back from Vacay!

Hubs, LO and I returned from our very first ever family vacation, which we spent in Hilton Head, SC! We had a wonderful time on the beach, at the pool and seeing the sights of Hilton Head. Here's a photo recap of our trip! Enjoy!

We stayed at The Westin Hilton Head Resort & Spa. If you recall, we got a great deal on Priceline at only $64/night, which was absolutely fabulous because we really didn't feel this resort was worth the average $189/night price tag. I'll share more on that later...

We arrived Sunday afternoon and headed right over to the beach. LO actually seemed to enjoy splashing in the water with daddy on day 1. Not-so-much on day 2 (as you'll see shortly).

For dinner Sunday night, we headed to One Hot Mama's. We actually intended to eat at the Hilton Head Brewery, but upon finding said establishment, we decided against risking whatever disease appeared to be running rampant in that location. Luckily, right next door, we found One Hot Mama's and had quite the delish dinner! It was hands down the best BBQ pork sandwich I've ever tasted! Yum!

After dinner, we made an impromptu trip to the local Harris Teeter grocery store to pick up some bananas (for LO's breakfast) and soda (for mommy & daddy's breakfast).

Then it was a quick stop at Marley's Ice Cream for--you guessed it!--ice cream! Yummy! LO wasn't too into it, but it was getting late and past her bedtime.

Monday morning, we headed back to the beach. This picture cracks me up because it looks like it was super-foggy on the beach! Actually, it was the condensation misty stuff all over my camera, proving just how humid and sticky it was out there!

Love this shot of LO hanging by herself.

As you can see, she didn't enjoy the beach the whole time we were there on Monday.

Here's our little social butterfly making yet another friend. She kept finding little tots her size to chat with and share her toys with the entire time we were in Hilton Head.

As you can tell, LO had her own plans for our family vacation. She had things to do, people to meet, wandering to do...

These are my two favorite shots of my two favorite people! Daddy and LO on the beach together.

Exhausted after a long day of beaching and pooling.

We did a little sight-seeing while we were there, too. This is the lighthouse thingy near some golf place on some part of the island (plenty of information, huh?).

Ah, The Salty Dog Cafe. We opted not to eat here just because it wasn't quite dinner time while we were on this part of the island, but I thought it would be nice to take a pic anyway.

Outside of The Salty Dog Cafe, there was a lovely little patio with live music playing. Not being one to pass up an opportunity to entertain strangers, LO busted a move. I think there was a Beyoncé move or two in her routine:

Later that night, we headed back towards our hotel and stopped for dinner at Guiseppi's Pizza. It was To. Die. For. I had a delish slice of pineapple pizza and helped LO with her spaghetti and meatballs. Hubs had some kind of a meat explosion wrapped up in a calzone of sorts. It would've been an awesome experience if it weren't for LO's bum. That's right. The poor little thing developed one of the worst diaper rashes ever, and being the horrible mommy that I am, I totally forgot to pack diaper rash cream.

So, after dinner we walked down to the Piggly Wiggly and picked up some diaper cream.

Well isn't that a wonderful note to end this post on? Diaper rash and diaper cream? Fun times. Actually, after the Piggly Wiggly run, we headed back to the hotel, put LO down for the night and started packing up to leave the next morning. I'll share more in another post about our hotel issues... We can't go on vacation and not have problems, right?